# PointsBet review (2026)

> PointsBet is the pick for punters who want their money fast. It says most withdrawals reach your bank within 30 minutes, PayID and PayTo deposits land within about a minute, and its chat and phone lines are open 24/7. It covers AFL, NRL and the major sports with same-game multis of 2 to 20 legs, most of which you can cash out, and publishes a $1 million maximum win. Its record is moderate: an ACMA spam penalty of $500,800 in 2025 for marketing messages sent to self-excluded people, and NT fines of about $59,000 since 2023. Its weak points: no live streams that we could find, and an Android app rated 3.3.

- URL: https://safebet.ai/au/sports-betting/pointsbet-review/
- Markdown version: https://safebet.ai/au/sports-betting/pointsbet-review/index.html.md
- Last updated: 2026-10-25 (re-checked when an operator changes its terms or a regulator or court acts)
- Author: SafeBet.ai Research Team (SafeBet.ai)
- SafeBet.ai score: 8.6/10
- Ranking: #2 of 5 in [Best sports betting sites in Australia](https://safebet.ai/au/sports-betting/) — Withdrawals within 30 minutes
- Official website: https://pointsbet.com.au/
- Operator: Pointsbet Australia Pty Ltd
- Notice: Advertising. SafeBet.ai may be paid by the operators shown when you register through our links. We only link to betting services on ACMA’s register of licensed providers. 18+ only. Online casinos and prediction markets aren’t legal in Australia, and we don’t link to any.
- Statutory warning: Chances are you’re about to lose. For free and confidential support call 1800 858 858 or visit gamblinghelponline.org.au
- Editorial policy and advertiser disclosure: https://safebet.ai/editorial-policy/

## Key facts

| | |
|---|---|
| Operator | PointsBet Australia Pty Limited (ACN 606 814 920) |
| Licence | Licensed by the Northern Territory Wagering Commission; pointsbet.com.au is on ACMA's register of licensed interactive gambling providers |
| Regulatory record | ACMA: a $500,800 spam penalty and enforceable undertakings (May 16, 2025) for 508 marketing messages sent to self-excluded people in August and September 2023. NT: fines of $22,137 (March 2023) and $13,345 (June 2023) over its dealings with two customers, and $23,936 in May 2026, when it was also told to return $73,691.17 to a customer |
| Sports and features | Same-game multis of 2 to 20 legs on most major sports, including AFL, NRL, NBA, NFL, MLB and the EPL, most of which can be cashed out; tote and fixed-odds racing; in-play bets on sport by phone (1800 PB LIVE); no live streams found in its help centre |
| Limits | Maximum win $1,000,000 per bet; minimum stake $1 online and $10 by phone |
| Payments | Debit card, Apple Pay, Google Pay, PayID and PayTo from $5, with PayID and PayTo deposits credited within about a minute; no credit cards; withdrawals from $5, usually within 30 minutes and in some cases up to 24 hours; no debit card fees; a $10 monthly fee after 18 months of inactivity |
| Apps | PointsBet - Online Betting: 4.56/5 from 14,650 ratings on the Australian App Store and 3.3 from 2,358 ratings on Google Play, with more than 100,000 downloads (October 23, 2026) |
| Responsible gambling | Deposit and spend limits over 1, 7, 14 or 30 days (a 7-day cooling-off period to raise or remove a deposit limit), breaks of 1 to 30 days, self-exclusion that can't be undone, monthly activity statements and identity checks at sign-up |
| Customer support | Live chat and phone (13 72 38) 24/7, email answered within 12 hours, and a 24/7 in-play betting line |

## Scores

- Licensing & safety (25%): 7.5/10
- Markets & features (20%): 9.0/10
- Odds & limits (15%): 8.5/10
- Payments & payouts (15%): 10.0/10
- App & experience (15%): 7.5/10
- Support & responsible gambling (10%): 10.0/10

## Pros

- Most withdrawals within 30 minutes, and deposits by PayID and PayTo within a minute
- Same-game multis of 2 to 20 legs, most of which can be cashed out
- A published $1 million maximum win
- Chat and phone support around the clock

## Cons

- An ACMA penalty of $500,800 for marketing messages to self-excluded people
- No live streams that we could find
- An Android app rated 3.3, and no PayPal

## What is PointsBet?

PointsBet is an Australian online bookmaker run by PointsBet Australia Pty Limited. It ranks #2 in [our ranking of the best betting sites in Australia](https://safebet.ai/au/sports-betting/).

## Is PointsBet licensed in Australia?

Yes. PointsBet Australia Pty Limited (ACN 606 814 920) is licensed by the Northern Territory Wagering Commission to take bets electronically, 24 hours a day, and pointsbet.com.au is on the register of licensed interactive gambling providers kept by the Australian Communications and Media Authority (ACMA).

Its record is moderate. On May 16, 2025, ACMA announced that PointsBet had paid a $500,800 spam penalty and was under enforceable undertakings after sending 508 marketing messages to people who had excluded themselves, in August and September 2023; ACMA found no excluded customers were able to place bets in the period it investigated. The NT commission fined it $22,137 in March 2023 and $13,345 in June 2023 over its dealings with two customers, and in May 2026 fined it $23,936, declared a customer's bets unlawful and said PointsBet should return $73,691.17. Check any site with our [Australian legality check](https://safebet.ai/au/sports-betting/licence-check/).

## Sports, markets and features

PointsBet's same-game multis are among the biggest in our ranking: 2 to 20 legs, on most major sports, including AFL, NRL, NBA, NFL, MLB and the English Premier League, and most of them can be cashed out. Its betting rules cover AFL, cricket, NRL and esports, among others, and it offers tote and fixed-odds racing. We found no live streaming in its help centre.

As Australian law requires, in-play bets on sport are taken by phone only: you can tap to call the in-play team from the app or dial 1800 PB LIVE (1800 725 483), a line that's open 24/7. Our guide to [sports betting law in Australia](https://safebet.ai/au/sports-betting/is-sports-betting-legal/) explains the rules.

## Odds and limits

PointsBet doesn't publish its margins, and we don't collect odds. Our [margin calculator](https://safebet.ai/au/sports-betting/margin-calculator/) shows what any market costs you. Its terms publish its limits: a maximum win of $1,000,000 per bet, and a minimum stake of $1 online or $10 by phone.

## Deposits and withdrawals

You can deposit from $5 by debit card, Apple Pay, Google Pay, PayID or PayTo; PayID and PayTo deposits are credited within about a minute. Credit cards aren't accepted, as Australian law requires, and we found no PayPal or BPAY. PointsBet doesn't charge debit card fees.

Withdrawals start at $5, and PointsBet says that in most cases the money reaches your bank account within 30 minutes, though some take up to 24 hours; fast withdrawals need a bank that supports fast payments. If your account is inactive for more than 18 months, PointsBet charges $10 a month.

## App and experience

The PointsBet - Online Betting app is rated 4.56 out of 5 from 14,650 ratings on the Australian App Store, but only 3.3 from 2,358 ratings on Google Play, with more than 100,000 downloads (October 23, 2026).

## Safety, responsible gambling and support

You can set deposit limits and spend limits over 1, 7, 14 or 30 days; raising or removing a deposit limit takes a 7-day cooling-off period. You can take a break of 1 to 30 days or exclude yourself, which can't be undone, and its help centre explains how to register with BetStop, the national self-exclusion register. Monthly activity statements can be downloaded from your account, and your identity is checked when you sign up.

Support is available 24/7 by live chat and phone (13 72 38), and emails are answered within 12 hours. Free, confidential help: the National Gambling Helpline on 1800 858 858, 24/7, and our [guide to gambling help in Australia](https://safebet.ai/au/guides/gambling-help-australia/).

## Who is PointsBet best for?

- **Punters who want their winnings fast**, usually within 30 minutes.
- **Same-game multi fans**, with up to 20 legs.
- **Not for** punters who want live streams or to pay by PayPal.

## Our verdict

PointsBet pairs withdrawals that usually arrive within 30 minutes with big same-game multis, a published $1 million maximum win and support at any hour. Its ACMA penalty and the lack of streams keep it behind bet365. Compare it in [our Australian ranking](https://safebet.ai/au/sports-betting/), or see the [best PointsBet alternatives](https://safebet.ai/au/sports-betting/pointsbet-alternatives/).

## How PointsBet compares

| # | Sports betting site | Score | Licence | Sports | Features | Max. payout | Payments | Payout speed | Apps |
|---|---|---|---|---|---|---|---|---|---|
| 1 | [bet365](https://safebet.ai/au/sports-betting/bet365-review/) | 9.1/10 | NT Wagering Commission; on ACMA's register | AFL, NRL, cricket, racing & a very wide range of other sports | SGM (up to 12 legs), SGM+, cash out, live streams, Sky Racing | Per sport, e.g. AFL $500k, NRL $1m; min stake $0.20 | Debit card, Apple Pay, Google Pay, PayID, PayPal, bank transfer | 1–4 hours | iOS 4.65 · Android 4.6 |
| 2 | [PointsBet](https://safebet.ai/au/sports-betting/pointsbet-review/) | 8.6/10 | NT Wagering Commission; on ACMA's register | AFL, NRL, NBA, NFL, MLB, EPL, racing & more | SGM (2–20 legs), SGM cash out, phone in-play; no streams found | $1,000,000; min stake $1 | Debit card, Apple Pay, Google Pay, PayID, PayTo | Usually within 30 minutes; up to 24 hours | iOS 4.56 · Android 3.3 |
| 3 | [Sportsbet](https://safebet.ai/au/sports-betting/sportsbet-review/) | 8.4/10 | NT Wagering Commission; on ACMA's register | AFL, NRL, cricket, racing, NBA, NHL, tennis & more | SGM, SGM cash out (AFL, NBA), cash out, streams, Sky Racing | $1,000,000; min stake $0.01 | Debit card, Apple Pay, Google Pay, PayID, PayPal, BPAY | Within a few hours to fast-payments banks; PayPal up to a day | iOS 4.62 · Android 3.1 |
| 4 | [betr](https://safebet.ai/au/sports-betting/betr-review/) | 8.0/10 | Tasmanian Liquor and Gaming Commission; on ACMA's register | AFL, NRL, cricket, rugby union, basketball, racing & more | SGM (up to 12 legs), multis, margin bets, cash out, Sky Racing | $100,000 ($50,000 on overseas racing); min stake $0.50 | Debit card, Apple Pay, Google Pay, PayID, PayPal, bank transfer | Within a few hours to fast-payments banks, weekends too | iOS 4.56 · Android 4.5 |
| 5 | [Dabble](https://safebet.ai/au/sports-betting/dabble-review/) | 7.8/10 | NT Wagering Commission; on ACMA's register | AFL, NRL, NBA, NFL, MLB, esports, tennis, racing & more | SGM (up to 25 legs), Pick'em, cash out before the start | $100,000 (SGM $20,000); min stake $0.01 | Debit card, Apple Pay, Google Pay, PayPal, PayID | Fast withdrawals typically within minutes, except overnight | iOS 4.68 · Android 4.4 |

See the [best PointsBet alternatives](https://safebet.ai/au/sports-betting/pointsbet-alternatives/).

## Frequently asked questions

### Is PointsBet legal in Australia?

Yes. PointsBet Australia Pty Limited is licensed by the Northern Territory Wagering Commission, and pointsbet.com.au is on ACMA's register of licensed interactive gambling providers. Check any site with our [Australian legality check](https://safebet.ai/au/sports-betting/licence-check/).

### How fast are PointsBet withdrawals?

PointsBet says that in most cases your withdrawal reaches your bank account within 30 minutes, though some can take up to 24 hours. Fast withdrawals need a bank that supports fast payments, and the minimum is $5.

### Why was PointsBet penalised by ACMA?

ACMA found that it sent 508 marketing messages to people who had excluded themselves in August and September 2023. PointsBet paid a $500,800 spam penalty and is under enforceable undertakings; ACMA found that no excluded customers were able to place bets during the period it investigated.

### Can I bet in-play with PointsBet?

On sport, only by phone, as Australian law requires: tap to call the in-play team in the app, or dial 1800 PB LIVE (1800 725 483).

## Sources

1. [Check if a gambling operator is legal (register of licensed interactive gambling providers)](https://www.acma.gov.au/check-if-gambling-operator-legal) — ACMA, last updated 2026-10-21; accessed 2026-10-23
2. [PointsBet Terms & Conditions (version 2.24)](https://support.pointsbet.com.au/hc/en-au/articles/15151880236943-PointsBet-Terms-Conditions) — PointsBet, updated 2026-07-07; accessed 2026-10-23
3. [PointsBet Betting Rules](https://support.pointsbet.com.au/hc/en-au/articles/15152059329551-PointsBet-Betting-Rules) — PointsBet, updated 2026-10-22
4. [What sports are SGM's available to bet on?](https://support.pointsbet.com.au/hc/en-au/articles/10871114076559-What-sports-are-SGM-s-available-to-bet-on) — PointsBet, updated 2025-05-19
5. [How many legs can my SGM have?](https://support.pointsbet.com.au/hc/en-au/articles/10871288930959-How-many-legs-can-my-SGM-have) — PointsBet, updated 2025-05-19
6. [Can I cash out my SGM?](https://support.pointsbet.com.au/hc/en-au/articles/10871275395599-Can-I-cash-out-my-SGM) — PointsBet, updated 2025-05-19
7. [How do I place an In-Play bet?](https://support.pointsbet.com.au/hc/en-au/articles/10879946306703-How-do-I-place-an-In-Play-bet) — PointsBet, updated 2024-10-14
8. [What is PointsBet's phone number?](https://support.pointsbet.com.au/hc/en-au/articles/11029566099855-What-is-PointsBet-s-phone-number) — PointsBet, updated 2026-08-06
9. [Can I deposit with my credit card?](https://support.pointsbet.com.au/hc/en-au/articles/10829526992271-Can-I-deposit-with-my-credit-card) — PointsBet, updated 2025-09-09
10. [What is the minimum (smallest amount) deposit limit that I can set for myself?](https://support.pointsbet.com.au/hc/en-au/articles/14208215792399-What-is-the-minimum-smallest-amount-deposit-limit-that-I-can-set-for-myself) — PointsBet, updated 2025-11-01
11. [How do I deposit with PayID?](https://support.pointsbet.com.au/hc/en-au/articles/10691625636239-How-do-I-deposit-with-PayID) — PointsBet, updated 2025-03-26
12. [How do I deposit using PayTo?](https://support.pointsbet.com.au/hc/en-au/articles/10722758121871-How-do-I-deposit-using-PayTo) — PointsBet, updated 2026-08-17
13. [How long do withdrawals take to come through?](https://support.pointsbet.com.au/hc/en-au/articles/5727485366031-How-long-do-withdrawals-take-to-come-through) — PointsBet, updated 2026-09-26
14. [How do I make a withdrawal?](https://support.pointsbet.com.au/hc/en-au/articles/360046722054-How-do-I-make-a-withdrawal) — PointsBet, updated 2026-09-26
15. [What do I need to do to be eligible for fast withdrawals?](https://support.pointsbet.com.au/hc/en-au/articles/13627343600783-What-do-I-need-to-do-to-be-eligible-for-fast-withdrawals) — PointsBet, updated 2026-09-26
16. [Deposit Limits](https://support.pointsbet.com.au/hc/en-au/articles/360053185894-Deposit-Limits) — PointsBet, updated 2025-11-01
17. [Spend Limits](https://support.pointsbet.com.au/hc/en-au/articles/360053980213-Spend-Limits) — PointsBet, updated 2026-03-23
18. [How do I 'Take a Break'?](https://support.pointsbet.com.au/hc/en-au/articles/10873901426191-How-do-I-Take-a-Break) — PointsBet, updated 2025-11-01
19. [How do I 'Self Exclude'?](https://support.pointsbet.com.au/hc/en-au/articles/10873948640271-How-do-I-Self-Exclude) — PointsBet, updated 2025-11-01
20. [Where can I find my activity statements?](https://support.pointsbet.com.au/hc/en-au/articles/10696436305039-Where-can-I-find-my-activity-statements) — PointsBet, updated 2024-09-25
21. [Why do I need to verify my account?](https://support.pointsbet.com.au/hc/en-au/articles/10722473813519-Why-do-I-need-to-verify-my-account) — PointsBet, updated 2026-02-02
22. [Get in touch with our Customer Support team](https://support.pointsbet.com.au/hc/en-au/articles/10870708453135-Get-in-touch-with-our-Customer-Support-team) — PointsBet, updated 2026-09-07
23. [PointsBet breaches spam and gambling self-exclusion laws](https://www.acma.gov.au/articles/2025-05/pointsbet-breaches-spam-and-gambling-self-exclusion-laws) — ACMA, 2025-05-16
24. [Decision notice: PointsBet Australia Pty Ltd (dealings with a customer)](https://dth.nt.gov.au/media/docs/boards-and-committees/racing-commission/racing-commission-decisions/prior-to-2019/2023/desicion-notice-pointsbet-mr-l.pdf) — NT Racing Commission, 2023-03-09
25. [K v Pointsbet Australia Pty Ltd](https://dth.nt.gov.au/media/docs/boards-and-committees/racing-commission/racing-commission-decisions/prior-to-2019/2023/ntrc-decision-notice-k-v-pointsbet-australia-pty-ltd.pdf) — NT Racing Commission, 2023-06-30
26. [Mr P v Pointsbet Australia Pty Ltd](https://dth.nt.gov.au/__data/assets/pdf_file/0010/1635445/mr-p-v-pointsbet-australia-pty-ltd-update.pdf) — NT Wagering Commission, 2026-05-06
27. [PointsBet - Online Betting (App Store listing)](https://apps.apple.com/au/app/pointsbet-online-betting/id1288441708) — Apple App Store (Australia), version 3.83.0 of 2026-10-19; accessed 2026-10-23
28. [PointsBet (Google Play listing)](https://play.google.com/store/apps/details?id=com.pointsbet.app&gl=AU) — Google Play (Australia), updated 2026-10-13; accessed 2026-10-23