# bet365 Casino review (2026)

> bet365 Casino is our top pick in Canada because it pays out fastest: its Ontario cashier lists Interac, debit and credit card and PayPal withdrawals at 1 to 4 hours, with no fees and no daily cap, and bet365 says it aims to process each one within 2 hours. It's registered in both Ontario and Alberta, has no AGCO penalty on record, and offers one of the fullest sets of limits and blocks we've seen. The trade-offs: bet365 doesn't publish how many games it offers, its casino app is rated lower than its sportsbook app, and there's no phone support.

- URL: https://safebet.ai/ca/online-casinos/bet365-casino-review/
- Markdown version: https://safebet.ai/ca/online-casinos/bet365-casino-review/index.html.md
- Last updated: 2026-10-22 (re-checked when an operator changes its terms or a regulator or court acts)
- Author: SafeBet.ai Research Team (SafeBet.ai)
- SafeBet.ai score: 8.7/10
- Ranking: #1 of 7 in [Best online casinos in Canada](https://safebet.ai/ca/online-casinos/) — Best for fast payouts
- Official website: https://casino.on.bet365.ca/
- Operator: Hillside (International Gaming) ENC
- Notice: We only link to online casinos registered in Ontario (AGCO and iGaming Ontario) or Alberta (AGLC and the Alberta iGaming Corporation), or run by a province. Each is legal only in the provinces shown, and you must be 19+ (18+ in Alberta and Manitoba).
- Editorial policy and advertiser disclosure: https://safebet.ai/editorial-policy/

## Key facts

| | |
|---|---|
| Operator | Hillside (International Gaming) ENC, registered in Malta (P1887), part of the bet365 group; in Ontario it acts as an agent of iGaming Ontario |
| Registered in | Ontario (AGCO, on iGaming Ontario's list of regulated sites; the terms quote registration number OPIG1232411) and Alberta (AGLC registrant; on the Alberta iGaming Corporation's list; AGLC registration valid to July 13, 2027) |
| Minimum age | 19+ and physically in Ontario, or 18+ and physically in Alberta |
| Games | Slots, table games and live dealer games; bet365 doesn't publish a game count for Ontario or Alberta |
| Deposit methods | Interac, Visa and Mastercard debit, credit cards, Apple Pay, Google Pay, PayPal and paysafecard; minimum $10 ($40 by PayPal) |
| Withdrawals | Interac, debit and credit card, PayPal: 1–4 hours. Bank transfer: within 12 hours. No fees and no daily maximum; per-method limits from $10 to $40,000 |
| Apps | bet365 Casino Games & Slots: 4.4/5 from 2,982 ratings on Canada's App Store and 4.0 from 4,760 reviews on Google Play (October 22, 2026) |
| Responsible gambling | Budget calculator, deposit limits, reality checks, activity tracker, time-out, self-exclusion and gambling blocks; Ontario's BetGuard self-exclusion is separate and also applies |
| Customer support | Live chat and social media 24 hours a day, 7 days a week, plus a web form; no phone line |
| Dormant accounts | After 365 days without activity and 28 days' notice, a monthly fee of $4 or 5% of the balance, whichever is greater |

## Scores

- Licensing & safety (25%): 9.5/10
- Game library (20%): 7.0/10
- Payments & payouts (20%): 10.0/10
- App & experience (15%): 8.0/10
- Responsible gambling (10%): 9.0/10
- Customer support (10%): 8.0/10

## Pros

- Interac, card and PayPal withdrawals in 1 to 4 hours, per bet365's Ontario cashier
- No withdrawal fees and no maximum withdrawal per day
- Registered in Ontario and Alberta, with no AGCO penalty on record
- A budget calculator, reality checks and gambling blocks on top of the usual limits
- Live chat around the clock

## Cons

- No published game count, so the size of the library is hard to judge
- Casino app rated 4.4 on iOS and 4.0 on Android, below bet365's sportsbook app
- No phone support, and the mailing address for complaints is in the UK
- A $4 a month (or 5%) fee on accounts left dormant for a year

## What is bet365 Casino?

bet365 Casino is the online casino of bet365, a British gambling group that says it was founded in 2000, employs more than 10,000 people and has more than 120 million customers worldwide. In Ontario the casino is run by Hillside (International Gaming) ENC, a bet365 company registered in Malta, as an agent of iGaming Ontario, the provincial agency that conducts and manages the private online market. It ranks #1 in [our ranking of the best online casinos in Canada](https://safebet.ai/ca/online-casinos/).

The same terms and conditions cover bet365's casino and its [sportsbook](https://safebet.ai/ca/sports-betting/bet365-review/), which is run by a sister company, Hillside (International Sports) ENC.

## Is bet365 Casino legal in Canada?

Yes, in two provinces. You must be physically in the province every time you play, which the site checks.

| Province | Regulator | Status |
|---|---|---|
| Ontario | Alcohol and Gaming Commission of Ontario (AGCO), through iGaming Ontario | On iGaming Ontario's list of regulated sites; bet365's terms quote AGCO registration number OPIG1232411. 19+. |
| Alberta | Alberta Gaming, Liquor and Cannabis (AGLC), through the Alberta iGaming Corporation | Registered for Alberta's market, which opened July 13, 2026; on the Alberta iGaming Corporation's list at casino.ab.bet365.ca. 18+. |

Everywhere else in Canada, online casinos are run by the provinces, and bet365 isn't one of them. See [whether online casinos are legal in your province](https://safebet.ai/ca/online-casinos/are-online-casinos-legal/), or check any site with our [Canadian casino licence check](https://safebet.ai/ca/online-casinos/licence-check/).

## Games

bet365 offers slots, table games and live dealer games, and its casino app advertises live dealers "streamed directly from the casino floor". What it doesn't do is publish a game count for Ontario or Alberta, and its casino lobby couldn't be checked for this review, so we scored its library conservatively. If the size of the library matters to you, [FanDuel Casino](https://safebet.ai/ca/online-casinos/fanduel-casino-review/) listed 3,886 games in Ontario when we counted.

bet365's fair-payouts page says its casino games' random number generators are tested by eCOGRA, an independent testing lab, and in Ontario every game must also be tested to the AGCO's standards before it goes live.

## Deposits and withdrawals

This is where bet365 stands out. Its Ontario cashier, in Canadian dollars, lists:

| Method | Withdrawal time | Withdrawal limits | Deposit limits |
|---|---|---|---|
| Interac | 1–4 hours | $10–$10,000 | $10–$10,000 |
| Debit card (Visa, Mastercard, Maestro) | 1–4 hours | $10–$40,000 | $10–$50,000 |
| Credit card | 1–4 hours | $10–$40,000 | $10–$50,000 |
| PayPal | 1–4 hours | $20–$12,500 | $40–$12,500 |
| Apple Pay | Back to the card used | $10–$40,000 | $10–$50,000 |
| Bank transfer | Within 12 hours | $10–$25,000 | Not listed |
| Google Pay, paysafecard | By bank transfer | Bank transfer limits | $10–$10,000 and $10–$400 |

bet365 says it aims to process each withdrawal within 2 hours of your request, charges no withdrawal fees, and sets no maximum withdrawal per day, only per transaction. It doesn't charge for card deposits either, though your card issuer may treat a credit-card deposit as a cash advance. Accounts left unused for 365 days can be charged $4 a month or 5% of the balance, whichever is greater, after 28 days' notice.

## App and experience

bet365's casino has its own app, bet365 Casino Games & Slots, rated 4.4 out of 5 from 2,982 ratings on Canada's App Store and 4.0 from about 4,760 reviews on Google Play, where it has been downloaded more than 500,000 times (October 22, 2026). That's lower than its rivals: [FanDuel's casino app](https://safebet.ai/ca/online-casinos/fanduel-casino-review/) is rated 4.7 and [DraftKings'](https://safebet.ai/ca/online-casinos/draftkings-casino-review/) 4.7. bet365's sportsbook app does much better, at 4.7 from more than 182,000 iOS ratings.

## Safety, responsible gambling and support

As an AGCO registrant, bet365 must meet the Registrar's Standards for Internet Gaming, which cover game testing, player funds, advertising and responsible gambling. We found no AGCO penalty against bet365 or its Hillside companies in the regulator's news releases as of October 22, 2026.

Its responsible gambling tools are among the most complete we've seen: a budget calculator, deposit limits, reality checks, an activity tracker, time-outs, self-exclusion and gambling blocks. In Ontario you can also self-exclude from every regulated site at once through BetGuard, iGaming Ontario's central program, which runs separately from bet365's own self-exclusion.

Support is by live chat and social media, both 24 hours a day, 7 days a week, and by web form. There's no phone line. If a complaint isn't resolved, you can take it to iGaming Ontario, which handles customer care and disputes for the regulated market, at 1-833-554-4263 or igaming@igamingontario.ca.

If gambling stops being fun, help is free and confidential: in Ontario, ConnexOntario at 1-866-531-2600, and in Alberta, 211 or the Addiction Helpline at 1-866-332-2322. Our [guide to gambling help in Canada](https://safebet.ai/ca/guides/gambling-help-canada/) lists every province's line.

## Who is bet365 Casino best for?

- **Players who want their winnings fast**, by Interac, card or PayPal.
- **bet365 sportsbook customers** who want a casino under the same terms.
- **Players who like to set limits**, with a budget calculator, reality checks and gambling blocks on offer.
- **Not for** players who want to browse the biggest library, or who need phone support.

## Our verdict

bet365 Casino is our top pick in Canada for one reason above all: it pays out fastest. Interac, card and PayPal withdrawals take 1 to 4 hours according to its Ontario cashier, with no fees and no daily cap, and it pairs that with a clean record and thorough player limits. Its weak points are a library it doesn't size, an app that trails FanDuel's and DraftKings', and no phone support. For other options, see the [best bet365 Casino alternatives](https://safebet.ai/ca/online-casinos/bet365-casino-alternatives/) or [our full Canadian ranking](https://safebet.ai/ca/online-casinos/). Casino winnings are generally tax-free for recreational players in Canada; see [how gambling winnings are taxed](https://safebet.ai/ca/guides/gambling-winnings-taxes/).

## How bet365 Casino compares

| # | Online casino | Score | Legal in | Games | Payments | Payout speed | Min. deposit | Apps | Min. age |
|---|---|---|---|---|---|---|---|---|---|
| 1 | [bet365 Casino](https://safebet.ai/ca/online-casinos/bet365-casino-review/) | 8.7/10 | ON, AB | Count not published; slots, tables, live dealer | Interac, debit and credit cards, Apple Pay, Google Pay, PayPal, paysafecard | 1–4 hours (Interac, cards, PayPal) | $10 | iOS 4.4 · Android 4.0 | 19+ ON · 18+ AB |
| 2 | [FanDuel Casino](https://safebet.ai/ca/online-casinos/fanduel-casino-review/) | 8.6/10 | ON, AB | 3,886 in Ontario (Oct 22, 2026) | Cards accepted; Canadian list not published | From 2 hours (app); up to 5 working days (terms) | Not published | iOS 4.7 · Android 4.6 | 19+ ON · 18+ AB |
| 3 | [OLG.ca](https://safebet.ai/ca/online-casinos/olg-review/) | 8.5/10 | ON | 1,000+; live dealer 24 hours (blackjack 10 a.m.–2 a.m.) | Interac e-Transfer, Visa, Mastercard, Amex, Apple Pay | Aim: 1 business day, to a bank account | $15 | iOS 4.8 · Android 4.7 (lottery and casino app) | 19+ |
| 4 | [DraftKings Casino](https://safebet.ai/ca/online-casinos/draftkings-casino-review/) | 8.2/10 | ON, AB | Count not published; slots, tables, live dealer | Interac, Visa, Mastercard, Discover, Amex (credit), PayPal | Cards under 24 hours; Interac 1–3 days | Not published | iOS 4.7 · Android 4.7 | 19+ ON · 18+ AB |
| 5 | [BetMGM Casino](https://safebet.ai/ca/online-casinos/betmgm-casino-review/) | 8.0/10 | ON, AB | 450+ slots, 50+ jackpot slots, live dealer 24/7 | Interac, Visa, PayPal, Apple Pay, MuchBetter, online banking | Review up to 3–5 days, then up to 24 hours (Interac, PayPal) | Not published | iOS 4.6 · Android 3.7 | 19+ ON · 18+ AB |
| 6 | [Jackpot City](https://safebet.ai/ca/online-casinos/jackpot-city-review/) | 7.7/10 | ON, AB | 1,000+ (site), including 400+ slots | Interac, Visa, Mastercard, Amex, Apple Pay, eCheck | Pending at least 24 hours, then by method | $10 (most methods) | iOS 4.5 · Android 4.1 | 19+ ON · 18+ AB |
| 7 | [PlayNow](https://safebet.ai/ca/online-casinos/playnow-review/) | 7.6/10 | BC, MB, SK | About 970 (BC), including 21 live dealer tables | Interac e-Transfer, Visa, Mastercard, Amex, PayPal, bill payment | Up to 3 business days, plus about 1 day to arrive | $5 | PlayNow Slots: iOS 2.4 · Android 2.1 | 19+ BC, SK · 18+ MB |

See the [best bet365 Casino alternatives](https://safebet.ai/ca/online-casinos/bet365-casino-alternatives/).

## Frequently asked questions

### Is bet365 Casino legal in Canada?

Yes, in Ontario and Alberta. In Ontario, bet365 runs its casino as an agent of iGaming Ontario under an AGCO registration, and it appears on iGaming Ontario's list of regulated sites; in Alberta it's an AGLC registrant on the Alberta iGaming Corporation's list. You must be 19+ in Ontario or 18+ in Alberta, and physically in the province. Elsewhere in Canada only your provincial site is legal; see [whether online casinos are legal in your province](https://safebet.ai/ca/online-casinos/are-online-casinos-legal/).

### How fast does bet365 Casino pay out in Ontario?

bet365's Ontario cashier lists withdrawals by Interac, debit card, credit card and PayPal at 1 to 4 hours and bank transfers within 12 hours, and says it aims to process each withdrawal within 2 hours of your request. It charges no withdrawal fees and has no daily maximum, though each method has its own limit.

### What is the minimum deposit at bet365 Casino?

$10 for Interac, cards, Apple Pay, Google Pay and paysafecard, and $40 by PayPal, according to bet365's Ontario deposit page. bet365 doesn't charge for card deposits, but your card issuer may treat a credit-card deposit as a cash advance.

### Does bet365 Casino have a phone number?

No. bet365's Ontario contact page lists live chat and social media, both 24 hours a day, 7 days a week, plus a web form. You can also take an unresolved complaint to iGaming Ontario, which you can call at 1-833-554-4263.

### Has bet365 ever been fined in Ontario?

Not as far as we can find: none of the AGCO's lottery and gaming news releases names bet365 or its Hillside companies, as of October 22, 2026. FanDuel, BetMGM, DraftKings and theScore have all been fined.

## Sources

1. [Regulated igaming market (operator and site directory)](https://igamingontario.ca/en/player/regulated-igaming-market) — iGaming Ontario, listing accurate as of 2026-09-01; accessed 2026-10-22
2. [Registered iGaming sites](https://www.abigaming.ca/operators/registered-igaming-sites/) — Alberta iGaming Corporation, accessed 2026-10-22
3. [Gaming registrants](https://aglc.ca/gaming-registrants) — Alberta Gaming, Liquor and Cannabis, accessed 2026-10-22
4. [Terms and Conditions (Version 4.0, effective April 20, 2026)](https://help.on.bet365.ca/s/en-ca/terms-and-conditions) — bet365 (Hillside), accessed 2026-10-22
5. [Withdrawal methods (Canada – Ontario, CAD)](https://help.on.bet365.ca/s/en-ca/payments/withdrawal-methods) — bet365, accessed 2026-10-22
6. [Deposit methods (Canada – Ontario, CAD)](https://help.on.bet365.ca/s/en-ca/payments/deposit-methods) — bet365, accessed 2026-10-22
7. [Contact us](https://help.on.bet365.ca/s/en-ca/contact-us) — bet365, accessed 2026-10-22
8. [bet365 Casino Games & Slots (App Store listing)](https://apps.apple.com/ca/app/bet365-casino-games-slots/id1199013180) — Apple App Store (Canada), accessed 2026-10-22
9. [bet365 Casino Games & Slots (Google Play listing)](https://play.google.com/store/apps/details?id=com.bet365.bet365GamesApp.play) — Google Play (Canada), accessed 2026-10-22
10. [Lottery and gaming news](https://www.agco.ca/en/lottery-and-gaming/news-lottery-and-gaming) — Alcohol and Gaming Commission of Ontario, accessed 2026-10-22